These Terms and Conditions, including the policies, set out herein ("Terms"), govern how 42 Twigs Consulting WLL (we, our or 42 Twigs) provide access to our website and services.

Prior to using our website and services, please read through these Terms thoroughly. 

By using our website, you signify your acceptance of these Terms and agree to adhere to them. If you do not agree with these Terms, you must stop using our website immediately.

We may make revisions to these Terms at any time without notice. Therefore, please ensure you review them regularly to keep up to date with any changes. 

Furthermore, by continuing to use our website, you will be deemed to have agreed to any changes to these Terms.

Acceptable use

You agree that you may only use our website for:

• your individual personal, non-commercial use (which at all times must be reasonable and not offensive); or

• for purposes justifiably associated with making a purchasing through our website; or

• obtaining information on or checking the appropriateness and availability of services on our website; or

• submitting and sharing your opinions, reviews, and remarks on our website.

Restrictions

You agree that you shall not:

• use, replicate, reuse or exploit any material connected with our website for any commercial purpose or any unlawful purposes; or

• use our website in a manner that causes or may cause a violation of the rights of any other party or which breaches any legal, regulatory, or any officially recognized codes of practice by any applicable authority; or

• use our website in any manner that interferes with or inhibits the performance of the website or which interferes in any means with other users use of our website; or

• gain, or attempt to gain, any unauthorized access to our website, or the personal information of other users and customers; or

• remove, modify or obscure any copyright, trademark, or other proprietary notices connected with our website; or

• use or give any false identity or deceptive information.

User-generated content

You agree that any content you submit to 42 Twigs in any manner, whether by way of comments, reviews, or ratings, to be included and displayed on our website, you grant 42 Twigs non-exclusive, perpetual, worldwide, royalty-free rights and license to use, reproduce, distribute, modify and display such content in all media.

The content you submit shall be your own and must not be in any way an infringement of any other party's rights. You shall not submit any abusive, defamatory, unlawful, obscene, or pornographic material or any content that violates any applicable laws.

42 Twigs will not be responsible or liable for any user-generated content including, without limitation, any errors or omissions or inaccuracies, nor for any damage or loss sustained as a consequence of the use of any such content submitted and made available to 42 Twigs. Furthermore, 42 Twigs reserve the absolute right to remove any content you submitted on our website at any time, at our discretion, without notice.

Viruses and malicious technologies

42 Twigs shall not be liable for any loss or damage which arises as a consequence of any virus or other harmful or malicious technologies that may infect your computer equipment or data resulting from your use of our website. 

We recommend you protect your computer equipment and data from exposure to viruses and other malicious software with appropriate anti-virus software and other suitable technological security measures.  

Website availability and accuracy 

Whilst we endeavor to ensure our website is available for your use, 42 Twigs accepts no liability for any disruption or non-availability of our website, including any failure, delay, error, or technical fault in any electronic transmission or user communication whatsoever.

42 Twigs makes every effort to ensure the content provided through our website is correct, up to date, and free from errors. However, to the extent permitted by law, we do not warrant, express, or implied the accuracy and completeness of the information displayed through our website.  

42 Twigs reserves the right to change, suspend or terminate the whole or any part of our website at any time, without notice.

Any reliance that you may place on the content or information provided through our website is solely at your own risk. 

Coaching and consulting services

Services availability

All services presented for purchase are subject to availability. They may be changed or discontinued at any time without notice. 

42 Twigs provides no warranty that the descriptions of the services are free from errors or inaccuracies. 

Eligibility 

You must be 18 years of age or older to place an order for a service and be able to enter into a legally binding contract.

Price and payment

The price provided to you, including any related fees, and applicable taxes, is the price indicated when you place an order. 

Payments for all services can be made with a credit or debit card through our third-party payment processor, PayPal, or bank transfer. 

Certain circumstances that may be beyond our control may cause us to refuse to sell our services. However, 42 Twigs reserves the right, at our discretion, to refuse sale for any reason. 

Refunds and cancellations

For all one-to-one coaching, all sales are final, payment is made before the service is provided, and there is no right to cancel or refund.

WildFit Challenge© and Mental Fitness© programs offered by 42 Twigs are non-refundable, non-transferrable with no right to cancel. However, if you complete 80% of the entire program (as specified for each program) and are not satisfied with your results, we will offer you a full refund.

Use of personal information

Our Privacy Policy and Cookie Policy, available on our website, detail how we collect and use your personal information. Your agreement with these Terms acknowledges your acceptance of the terms of these policies.

Links to other websites

From time to time, 42 Twigs may provide hyperlinks to appropriately selected third-party websites for your convenience. However, this does not mean 42 Twigs endorses these websites or accepts any responsibility, or warrants the content of these websites.

Intellectual property rights

All intellectual property rights, copyright, or trademarks on our website and its content, including without limitation the design, text, graphics, logos, and all software associated with our website, are owned by 42 Twigs or our affiliates, including our licensors. All such rights are reserved.

You agree that accessing our website and its contents is solely for your personal, non-commercial related use. 

You are prohibited from downloading, copying, reproducing, transmitting, storing, selling, or distributing any content without the prior written consent of 42 Twigs except for the following: 

• you may view and display the contents contained on our website;

• you may print or download extracts or entire pages contained on our website for your reference, but only if you do not remove any copyright notices from printouts and downloads.

You must not modify the paper or electronic copies of any content you have downloaded or printed off to any degree. 

If you print off, copy or download any material contained on our website in breach of these Terms, your entitlement to use our website will end instantly. You shall, at our decision, return to 42 Twigs or erase any copies of the materials you have produced.

Copyright infringement

Just as 42 Twigs requires users to respect our copyright, we respect the copyrights of other parties. If you believe 42 Twigs has reproduced your copyrighted work on our website, without authorization, in a manner that is a copyright infringement, please get in contact with us.

Limitation of liabilities

To the full extent permitted by law, 42 Twigs and any of its affiliates (if any) will not be liable for any damages, including without limitation any, direct, indirect, or compensatory loss, loss of revenue, profit, income, or data which you may suffer arising out of or in connection with your use of our website.

These Terms do not reduce your rights under relevant laws or other statutory rights, nor do they deny or limit the liability of 42 Twigs to you for personal injury or death caused by our neglect or fraudulent misrepresentation, or any other liability, which may not be omitted by relevant law.

Indemnification 

You agree to the maximum extent permitted by law to wholly indemnify 42 Twigs and any of its affiliates (if any) from and against all liabilities, demands, costs, damages, losses, and expenses (including reasonable legal costs) incurred by 42 Twigs or any of its affiliates resulting from any breach of these Terms, or our Privacy Policy or relevant laws or regulations or claims resulting from your neglectful, fraudulent, or illegal activities that infringe any other party.

Severability 

If any part of these Terms is found to be legally invalid or unenforceable under any applicable law, the invalid or unenforceable provision will not result in these Terms being wholly unenforceable or invalid, and that invalid or unenforceable provision will be withdrawn without affecting the other provisions.

Entire agreement

These Terms represent the whole agreement and supersede all prior agreements and understandings between 42 Twigs and you concerning your use of our website.

Termination

42 Twigs reserves the absolute authority to terminate your continued use of our website if we conclude at our sole discretion that you have breached the Terms.

Jurisdiction and applicable law 

These Terms will be governed by and construed following Qatar law, and you submit to the jurisdiction of the Qatar courts for the resolution of any disputes.

Contact us
If you have any questions concerning these Terms, or you would like to make a complaint or have any other query, you can email us at hello(at)42twigs.com.